Amazon Prime's Membership and Retention Are Higher Than Costco's

• April 19 2018
• Brandon Kochkodin

Amazon.com Inc. Chief Executive Officer Jeff Bezos said the e-commerce giant has exceeded 100 million paid Prime subscribers and will continue to invest to meet “ever-rising” customer expectations.

Amazon.com Inc. Chief Executive Officer Jeff Bezos said the e-commerce giant has exceeded 100 million paid Prime subscribers and will continue to invest to meet “ever-rising” customer expectations.

With a base that tops nine-digits, Prime now has more members than Costco Wholesale Corp. Costco last reported having 90 million members in its fiscal 2017 annual report.

Analysts have pegged Prime’s retention rate at over 90 percent. Costco, known for its members’ loyalty, has renewal rates that have hovered in the upper 80s since the warehouse chain began disclosing the figure in 2006.

— With assistance by Spencer Soper